aupo bf77's Privacy Policy

aupo bf77 treats the privacy of its users as a top priority. This Privacy Policy ("Policy") describes how we collect, process, store, and use your personal information when you use our website, mobile application, or any related services.

This Policy forms part of a legal agreement between you and aupo bf77. By accessing the site or using any service, you are considered to have accepted the terms of this Policy. This Policy may be updated from time to time — any updated version will be published on this page.

This Policy applies only to the aupo bf77 platform itself. Third-party websites or services are governed by their own privacy policies, for which aupo bf77 is not responsible.

Various types of information are collected during registration and use of the aupo bf77 platform. This information falls into two main categories:

2.1 Information You Provide Directly

When you register or fill out a form, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• Payment details — bKash, Nagad, or Rocket account number (required for transactions)
• Documents required for identity verification (national ID card, passport, etc.)
• Information you provide when contacting support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser type and version
• Cookies and similar tracking technologies
• Pages you visit, time spent, and session information
• Betting and gaming activity log data

2.3 Information Received from Third Parties

In some cases, information may be received through payment processors or identity verification agencies. This information is used solely for account verification and security purposes.

aupo bf77 uses collected information only for specific and legitimate purposes. We use your information for the following:

3.1 Account Management and Security

Your information is needed to complete the registration process, verify your identity, and ensure account security. It is also used to verify that each account belongs to a separate individual, as opening multiple accounts is prohibited.

3.2 Transaction Processing

Your payment information is used to process deposit and withdrawal transactions. For transactions via bKash, Nagad, and Rocket, relevant information may be shared in a limited way with those payment service providers solely to confirm the transaction.

3.3 Service Improvement

Information is used to analyse user experience and improve service quality, identify technical issues, and present content based on your preferences.

3.4 Customer Support

When you contact us via live chat or email, your account and transaction information is used to provide assistance quickly and accurately.

3.5 Meeting Legal Obligations

Retaining and using certain information is mandatory in order to comply with applicable laws, prevent fraud, and follow anti-money laundering (AML) regulations.

aupo bf77 takes industry-standard technical and organisational steps to ensure the security of your information.

4.1 Encryption Technology

SSL (Secure Socket Layer) encryption is used for all data transmission on the platform. This ensures that your personal and financial information is protected from third-party access.

4.2 Data Storage

Collected information is stored on secure servers. Access to the servers is strictly controlled, and only authorised staff may access this information for specific purposes.

4.3 Password Protection

Your password is never stored in plain text — it is kept in hashed form. Use a strong password for your account security and do not share it with anyone.

aupo bf77 does not sell your personal information or rent it out for advertising purposes. In the following limited situations, certain information may be shared with specific parties:

5.1 Payment Service Providers

The necessary transaction information is shared with bKash, Nagad, and Rocket to process deposit and withdrawal transactions. This information is governed by their own privacy policies.

5.2 Technology Service Providers

We work with trusted technology partners to operate the platform. These partners operate under strict confidentiality agreements and may not use your information independently.

5.3 Legal Requirements

Due to legal obligations, we may be required to disclose information upon a court order or a valid request from a government authority. In such cases, only the minimum necessary information within the legal limits will be provided.

5.4 Business Changes

In the event of a future merger, acquisition, or asset sale, user information may be transferred. Notice will be given in advance in such situations.

aupo bf77 uses cookies and similar technologies to improve the experience of website and app users.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, verifying security, and remembering your preferences. Without them, the platform will not work properly.

6.2 Analytics Cookies

Analytics cookies are used to understand which pages are used most and where issues exist on the platform. The information collected is aggregated and anonymous.

6.3 Cookie Controls

Cookies can be blocked or deleted from your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.

As an aupo bf77 user, you have certain important rights over your own information.

7.1 Right to Access Information

If you want to know what information we hold about you, you can submit a request to our support team. Relevant information will be provided after identity verification.

7.2 Right to Correct Information

If your profile contains incorrect or incomplete information, you can request a correction. Information will be updated on the basis of valid documents.

7.3 Right to Close Your Account

You can request to close your account. However, due to legal obligations, certain information may need to be retained for a specified period.

7.4 Communication Preferences

If you wish to opt out of promotional communications, let the support team know. However, essential communications related to transactions, security, and your account will always be sent.

For any responsible gaming concerns or self-exclusion requests, visit our Responsible Gaming page, where detailed guidelines are provided.

aupo bf77 retains your information only for as long as necessary or legally required.

8.1 Information for Active Accounts

All information is retained for as long as your account remains active. This information is necessary for providing services and managing your account.

8.2 Period After Account Closure

Even after an account is closed, certain information must be retained for a specified period due to legal, regulatory, and anti-money laundering requirements.

8.3 Transaction Records

Records of all deposit and withdrawal transactions are retained for an extended period as required by financial law and for audit purposes.

aupo bf77's services are intended solely for adults — the minimum age to use the platform is 21. We do not knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration, and if false information regarding age is provided, the account will be suspended and the relevant information will be deleted. We believe age verification is an important step in creating a responsible gaming environment.

aupo bf77 reserves the right to amend this Privacy Policy from time to time. If any significant changes are made, you will be informed in the following ways:

• An updated version will be published on this page and the date will change
• For important changes, a notice may be sent to your registered email or displayed at login
• Continued use of the platform after changes are made will be considered acceptance of the updated policy

We recommend checking this page regularly. To learn about all terms of using the site, please read our Terms and Conditions in full.

If you have any questions, concerns, or complaints regarding this Privacy Policy, you can contact us. aupo bf77's support team is available 24 hours a day, 7 days a week to assist in both Bengali and English.

11.1 Live Chat

For the fastest assistance, use the platform's live chat. Answers to general questions are available immediately.

11.2 Email Contact

For detailed privacy-related requests or formal complaints, contact us by email: [email protected]

For general questions, our FAQ page has answers to many topics that can save you time.